Northwestern Mutual Senior UX Designer

remote New York, NY, USA; Remote-USA only 1 week ago
At Northwestern Mutual we are changing how people plan their financial wellness. You can be at the center of shaping that experience for millions of people.

The role 

A Product Designer in the design team takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.   
We are leading a major digital transformation, and our Product Designers can expect to play a critical part in driving our organization's total success by applying researched-derived insights through applied critical & creative process, and rigorous & principled design.  

What you'll be doing 

  • Working with our research team to uncover insights. 

  • Convert insights into clearly framed problem statements 

  • Create and model systems: data, navigation, interactions 

  • Apply and evolve our design system into interfaces 

  • Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes. 

  • Collaborate with partner-stakeholders (product manager, developers, other designers), leading design's focus on both design quality and the people whom we serve. 

  • Drive design through to execution and delivery with stakeholders. 

  • Drive usability, accessibility, responsiveness and other properties through design execution. 

  • As a senior designer you may be working on more than one project at a time. 

  • You will be expected to provide mentorship and coaching to more less experienced designers and non-designers on the team.  

Bring your best! What this role needs 

A qualified Product Designer would have the following experience & skills: 

  • You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services.  

  • Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in graphic/visual design and research. 

  • Interaction Design: Demonstrate the ability to understand and design the intersections between moments, and overall behaviors of a system's response to understood human behaviors.  

  • Information Architecture: Demonstrate the ability to model existing data structures, and map them against mental models of the set of likely users, into relationship maps, and navigation systems, that lead to the finding of information, creation of information, the management of information, and decisions based on the value of that information.  

  • Visual Design: Demonstrate the ability bring voice, tone, and most importantly clarity through rigorous craft of layout, type, color, composition, and whitespace.  

  • Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design.  

  • You have worked with applying design systems across a complex array of products and services.  

  • You are a strong advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves.  

  • While you are responsive to direction, as a senior designer, you are also able to set your own direction in order to meet co-designed success criteria 

  • You are strategic and outcome oriented and present your work based on a critical eye to the business. 

  • You have a rigorous design process that is responsive to common heuristics and critical principles.  

  • You are not only proficient in relevant tools of the trade but explore tools & tooling in order to always be ready to switch to the next best in class tool.   

  • You use your communications and social skills to influence partners, peers, superiors, and stakeholders, as well as to clearly communicate requirements, requests, and responses. 

Preferred qualifications:  

  • Interactive prototyping experience  

  • Experience with direct work in a product/service organization in a product design role  

  • Experience in a regulated industry like financial/banking, insurance, &/or healthcare  

Things that we value: 


  • Solution-oriented 

  • Outcomes-Driven 

  • Leaning in and contributing 

  • Transparency and Openness 


    • Passion for the craft  

    • A strong point of view with a healthy dose of humility  

    • A collaborative mindset, thick skin and a great sense of humor  

    • Ability to navigate ambiguity successfully 

    • Willingness to take risks and bounce back 

    • Expect work to be done on time 

      Personal Development 

      • Growth Mindset 
      • Curious minds and an appetite for learning  

      • Be engaged and present 

      About Northwestern Mutual
      At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates.

        We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.