Crayon, Inc. UX Lead

Boston, MA 3 weeks ago
Full-time
Crayon is a fast-growing SaaS company looking to level up its product. We’re as passionate about developing talent as we are about getting stuff done. As our UX lead, you’ll have the space and support to do amazing things.

About the Role

As UX Lead at Crayon, you will play a key role in establishing, driving, and articulating the product vision for Crayon's competitive intelligence platform. Working closely with product and engineering leadership, you will help refine our shared understanding of Crayon's core users, the goals they hope to achieve, and the challenges they face. You will then help conceptualize and develop elegant solutions to these problems. You will also be expected to act as champion of user-focused design, helping increase the UX maturity of the product organization as a whole, and infusing UX into every phase of the product process.

Responsibilities

  • Collaborate and iterate with other passionate product leaders
  • Articulate complex ideas via verbal / written communication, whiteboarding, and wireframing
  • Zoom out far enough to steer towards 3-5 year product vision
  • Zoom in close enough to incrementally improve UX with every deployment
  • Develop and reinforce methodologies that lead to high level of quality and consistency
  • Help the organization learn how to think like users, reduce friction, and get to "wow!"

 
Requirements

  • Startup experience with small, high-velocity product organizations
  • Minimum 5+ years of UX leadership experience, preferably in SaaS industry
  • Experience with B2B products a strong plus
  • A compelling portfolio of simple solutions to complex problems
  • Rave reviews from former product and engineering peers

 

Benefits

Crayon offers a competitive salary, equity, medical, dental, vision, 401k, generous paid parental leave, take-what-you-need paid time off, and an inclusive culture. Crayon is committed to building a workplace that welcomes and encourages diverse perspectives, because we know that the most successful teams are diverse teams. We are an equal opportunity employer and prohibit discrimination and harassment of any kind.

About Crayon, Inc.

About Crayon

Crayon's competitive intelligence platform enables businesses to capture, analyze, and act on everything happening outside their four walls. Named an industry leader by Forrester and G2, Crayon's software is trusted by hundreds of leading businesses to keep up with competitor information - external messaging and positioning, product and pricing changes, hiring plans, go-to-market strategies, and more. Crayon's platform then helps businesses act on this information, increasing sales win rates, improving marketing performance, informing product strategies, and driving revenue.


Crayon is headquartered in Fort Point, Boston, but with a successful remote work dynamic, which has really come in handy! We're a fast growing B2B startup, and a good fit for high-wattage individuals looking for a challenge plus opportunities to learn and grow. To learn more about Crayon, visit www.crayon.co.

 

About Product & Engineering

At Crayon, we believe that deep customer empathy is the best way to build a successful company. It also happens to be a great way to build amazing products. It all starts by trying to better understand our customers. We then work collaboratively to conceptualize, develop, and refine simple yet powerful solutions to meet their needs. Crayon tackles a unique combination of data capture and processing, workflow, and information architecture challenges, which require innovative approaches to everything from UX to ML, implemented in a modern and scalable SaaS technology stack.

 

But we can't build a great product without a great team, and that's where you come in! We are a small but growing organization, and we're looking for people who want to do the best work of their careers and produce great results. We push ourselves to improve, accomplish more, and maximize our impact. Growth opportunities abound. But we also focus on keeping our people healthy and happy, both physically and mentally. This includes taking breaks, not taking ourselves too seriously, and having fun together. Life is too short to not love your job!