Dunkin' Brands Digital UX/UI Designer

Canton, MA 3 weeks ago

Do you want a fast-paced and exciting work environment? Grab a coffee, let's chat.

Who We Are
With an energy that is infectious and a singular dedication to building on our successes, our people have grown our company into one of the world's leading franchisors of quick service restaurants with more than 19,000 points of distribution in more than 60 countries worldwide. The success that we have built from our many years of creating products that people love is something we delight in sharing with our approximately 1,100 employees. But the best part about working at Dunkin' Brands is being associated with well-known brands that people identify with great taste, delicious products and consistent service across the globe.

We are poised for even greater success, and we need enthusiastic people who are looking for career growth at a company that encourages innovation and nurtures entrepreneurial thinking. If you enjoy a fast-paced environment, have a positive attitude, and are looking for a company that invests in its employees then please apply! For more information, please visit www.dunkinbrands.com

Purpose of Position
We are looking for a talented UX/UI Designer to design world-class user experiences for the Dunkin' mobile app & web platforms. This position will support the Dunkin' Loyalty & Digital Marketing team and partner closely with engineering, product, QA, marketing, and analytics to translate business and users' goals into elegant but practical designs that can deliver on key business and user metrics.

What You'll Be Working On
  • Concept, create, and iterate on wireframes, interactive prototypes, and visual design for both app and web
  • Lead & execute our motion design strategy, deciding when and where motion will make sense throughout the experience
  • Establish, evangelize, and maintain the design system for app and web to ensure consistent styles are being utilized throughout the experiences
  • Partner with analytics and marketing teams to support A/B test plans with designs
  • Partner with product and development teams to bring the designs to life, working hand-in-hand to deliver specs, requirements, and support QA
  • Conduct customer interviews, synthesize findings, and design new experiences based on customer feedback
  • Conduct audits of competitors' user experiences to discover insights and opportunities
  • Communicate designs and drive alignment with teammates and stakeholders from low-fi wireframe concepts to final hi-fi designs
  • Champion and ensure ADA compliance of all Dunkin' web & app properties
  • Partner with the brand stewardship team to ensure alignment on creative
  • Provide leadership on copy direction throughout experience, translating our brand voice appropriately on app and web
  • Stay current with digital best practices, strategies, and industry standards
  • Partner with external teams and agencies as needed

What You'll Need
  • 3-5 years experience in UX design, specifically in agile software development environment
  • Bachelor's degree in Interaction Design, UX, Graphic Design, or other related discipline
  • Online portfolio that showcases your design skills and demonstrates originality, innovation, and strong problem-solving skills. Portfolio submission is required. Bonus: examples that demonstrate your UX copywriting and motion skills.
  • Comfortable designing within iOS and Android native platform guidelines, and have portfolio examples to show it
  • Proven ability to conduct customer and competitive research using tools such as Usertesting.com and effectively present findings, acting as the voice of the customer
  • Proficiency with design & prototyping tools such as Sketch, Figma, Abstract, Lottie, After Effects, and Principle
  • Positive, can-do attitude with a customer-first mindset that also understands business goals and objectives
  • Strong time management, communication, and organizational skills
Additional Perks
  • 1:30 release every Friday
  • On site fitness gym
  • Casual dress code - jeans every day!
  • Endless supply of coffee, ice cream and donuts!

Dunkin' Brands, Inc. is an Equal Opportunity/Affirmative Action Employer, and considers all applicants without regard to age, race, color, religion, creed, national origin, citizenship status, gender, sex, physical or mental disability, genetic information, marital status, sexual orientation, gender identity and/or expression, or veteran status or any other legally protected category.

We are committed to providing reasonable accommodation to applicants with disabilities. If you require a reasonable accommodation in the application or hiring process, please email us at Careers@Dunkinbrands.com and include the nature of your request, your name and preferred method of contact. Requests for accommodation are considered on a case by case basis. Any application materials submitted will not be considered and we will not respond to any inquires made that are unrelated to requests for reasonable accommodation by individuals with disabilities.

In the U.S., Dunkin' Brands is an "at will" employer, which means if hired, you or the company may terminate your employment for any lawful reason or for no reason, with or without advance notice, with or without cause, and at any time and this cannot be changed by any statement, promise, policy, code or course of conduct, except by a writing signed by an appropriate officer of the Company.