Northwestern Mutual Experience Designer (mid-level)

remote US-based; CT or ET 2 weeks ago
The Design team is transforming the Northwestern Mutual experience – creating clear, seamless, and meaningful experiences. We are growing our already 70-person team to be as diverse as our customers.

The role:

An Experience Designer in the design team takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.

What you'll be doing:

  • Working with our research team to uncover insights.
  • Convert insights into clearly framed problem statements
  • Create and model systems: data, navigation, interactions
  • Apply and evolve our design system into interfaces
  • Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes.
  • Collaborate with partner-stakeholders (product manager, developers, other designers), leading design's focus on both design quality and the people whom we serve through an iterative process
  • Drive design through to execution and delivery with partners.
  • Drive usability, accessibility, responsiveness and other properties through design execution.
  • As a UX Designer you may be working on more than one project at a time.
  • Advanced skills in problem-solving and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and iOS.
  • Ability to navigate ambiguity to drive the design cycle and multitask in a fast-paced environment

Bring Your Best! What this role needs:

  • You have a bachelor's degree, or equivalent
  • You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services.
  • Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in research and visual design.
  • Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design.
  • You have worked with applying design systems across a complex array of products and services.
  • You an advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves.
  • While you are responsive to direction, as a UX Designer, you are learning to set your own direction in order to meet co-designed success criteria.
  • You are strategic and outcome oriented and present your work based on a critical eye to the business.
  • You have a detailed design process that is responsive to common heuristics and critical principles.
  • You are not only proficient in relevant tools of the trade but explore tools & tooling in order to always be ready to switch to the next best in class tool.
  • You use your communications and social skills to influence partners, peers, superiors, and partners, as well as to clearly communicate requirements, requests, and responses.

Preferred qualifications:

  • Experience in a regulated industry like financial/banking, insurance, &/or healthcare
About Northwestern Mutual
At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates.

    We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.