Bed Bath & Beyond UX Design Manager (App, Loyalty, Registry)

Union, NJ (Remote role until office re-opens) 4 weeks ago
Full-time
Bed Bath & Beyond is going through a major Digital Transformation! Massive increase in digital revenue! Omni-channel approach in serving customers to make their home as comfortable as possible.

RESPONSIBILITIES

Develop a team of designers. Set clear goals, provide constructive feedback and ensure consistent quality design across multiple product teams

Ensure the team thinks strategically about their work, striking a balance between speed to market and perfection

Utilize research to better understand our customer and positively affect the design process

Seek out processes, tools and methods to optimize team productivity and to allow for a higher level of innovation

Communicate with stakeholders, leadership and other departments on project status and team needs

Think strategically about customer needs and how to best reconcile those with business goals

Maintain and evolve our Design Language System

Manage timelines, scopr and team allocation

Provide inspiration and foster a learning environment for the design team

Hire an exceptional design team

Stay with current trends in UX, design web/app technology and e-commerce



REQUIREMENTS

7+ years of design work focused on User experience

2+ years experience leading a design team

Experience designing and managing in a fast paced, agile environment

Demonstrated experience translating consumer insights into clean, elegant experiences

In depth knowledge of human centered innovation approaches

Bachelor's degree required; advanced degree in design, UX, cognitive psychology or related field preferred or equivalent experience

About Bed Bath & Beyond

Bed Bath & Beyond is seeking a UX Design Manager to join our growing design team. You will lead three of our Global Elements & Connected Solutions Tribe (Apps, Customer Feedback, Loyalty & Registry) while also contributing strategically to our overall Customer Experience. We are omni-always, understanding and defining experiences both online and in stores.


 As a UX Design Manager you'll be responsible for leading design of new site features, experiences, research and A/B Tests. You and your team of Senior and Junior designers will work with product managers and developers to deliver great products for our customers.

As par tof the Customer Experience team, you will also contribute to CX research and strategy initiatives that inform our product roadmaps.


Join us as we reinvent shopping at Bed Bath & Beyond!