AppDynamics Senior Product Designer

Full-time
This is an exciting time to join the design team at AppDynamics. We're transforming our platform and our product experience to help our customers monitor and troubleshoot increasingly complex technical environments. Come join us!

About the Role

You will own the design that helps our customers make sense of end user behavior and performance across all of their digital touchpoints and properties. This is a key role within our growing design team. You’ll be helping us build a world-class, user-centered design practice to deliver well-crafted product designs that provide clarity, continuity and context for the IT professionals who use our product. We’re in the midst of an agile transformation which includes organizing as co-located cross-functional squads. You have the opportunity to be autonomous; you’ll take full ownership of your product area, including how the work in your squads connects to the work in other squads to create a holistic product experience. While some coordination with other offices may be needed, most day-to-day work will happen with your Design, User Research, Product, and Engineering colleagues based in our headquarters in San Francisco. This team is often stepping into new territories where design has yet to tread, developing concepts and approaches to solve for challenging technical problem spaces.


As a Sr. Product Designer, you will: 

  • Lead design projects across three teams focused on the product area that provides capabilities to monitor and analyze end user experiences on mobile and web applications

  • Work closely with the product and engineering teams who are delivering a defined roadmap following agile principles 

  • Work with the user research team to gather and synthesize qualitative and quantitative data from customers, and stakeholders

  • Drive and iteratively deliver solutions that make it easier for the people who use our product to make quality decisions faster with greater confidence

  • Use a variety of design methods best suited to create concepts, storyboards, wireframes, mocks, and prototypes to explore and convey design solutions

  • Lead design reviews, communicate design concepts to leadership and engineering, contribute to roadmap planning, and sprint planning

  • Work with other designers, researchers, product managers and engineers to deliver compelling, people-centered UX solutions

  • Work with the design tech team to influence and improve the AppDynamics design system 


About You

You’re a conceptual thinker who enjoys solving complex design problems for expert and technical users – the more complex the problem space, the more you thrive. You have a people-focused design mentality. You’re constantly looking to refine your work and believe that the best design work is done iteratively and collaboratively, seeking early and regular input and feedback from users, customers, and your peers in design, engineering and product management. You're ready to take ownership of the design of key areas of a complex, evolving product. You enjoy working with all the latest tools and technologies, including leveraging and contributing to a world-class design system. You engage in thoughtful dialog about the most impactful product experience for our users. 

 

Experience that will help you succeed in this role:

  • History of designing effective user-centered product experiences of moderate to high complexity (likely 6+ years)

  • Designing enterprise, SaaS, B2B software, (bonus: developer tools)

  • Leading design as part of a cross-functional product team 

  • Participating in user research, with an ability to synthesize, understand user’s needs, motivations and behaviors and translate them into actionable deliverables

  • Learning a new technical problem space

  • Communicating design concepts effectively to a wide variety of audiences (such as functional and executive leadership, business, product, engineering, sales, and product support)

  • Bonus: A Bachelor’s or Master’s degree in Design or HCI

  • Bonus: HTML/CSS/JS development, motion design, and/or advanced prototyping skills

 

Perks

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage
  • 401k match (4.5%)
  • Wellness perks (gym, hobbies, education, store discounts, personal finance)
  • 4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
  • Mandatory company shut down between Christmas and New Years
  • Weekly catered breakfast and lunch, and all the snacks, fruits and drinks your heart desires, monthly happy hour events, and weekly massages
  • Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station
  • Free shuttle service and pre-tax commuter benefits
About AppDynamics
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, IT professionals can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of their entire application ecosystem, including private and public clouds. AppDynamics lets customers align IT, DevOps, and the business around the information that helps them protect their bottom line and deliver flawless customer experiences at scale.