Act-On Software Product Designer

remote Portland, OR 1 month ago
Full-time
Act-On Software, the world’s leading growth marketing company is looking for a Product Designer to help our small design team build a modernized next generation platform.

Act-On Software, the world's leading growth marketing company is looking for a Product Designer to help our small design team build a modernized next generation platform. You'll be working with Product and Engineering to design features from concept to execution. You're fanatical about the elegance of simplicity, you sweat the details, and thrive working in a collaborative agile environment.

About You

You'll bring 2-3 years of prior experience designing, prototyping, and shipping SaaS business web applications. You'll also have a growth mindset, always positive attitude, and a relevant degree in Interaction Design, Graphic Design, Industrial Design, HCI or other related field or equivalent work experience.

You're comfortable with:

  • Communicating in both the written form and verbally
  • Interviewing end users and customers to refine problem statements and ensure solutions meet their needs and are usable
  • Defending design decisions based on industry best practices
  • Owning a project from beginning to end
  • Being self-directed and seeking clarification from stakeholders when needed
  • Anticipating the different UI states that need to be designed
  • Partnering with Engineering to ensure your designs are implemented as intended
  • Offering and accepting design feedback to improve your work and the work of the team

You have an online portfolio that demonstrates:

  • How you approach design challenges by describing your design process
  • Delivering detailed mockups with sound fundamental UI skills and it shows in your decisions about layout, color, iconography, and typography
  • Establishing visual hierarchy
  • Applying a design system
  • Designing digital experiences and workflows in B2B products
  • Understanding accessibility and technical feasibility at a basic level

You'll really catch our attention if you:

  • Have 3+ years of experience
  • Employ a user-centered design process that results in applying customer insight to your work
  • Are comfortable building prototypes with HTML5, CSS and some lightweight JavaScript
  • Can write effective UI copy (instructions, system feedback, micro copy, etc.)
  • Have a design specialty that elevates your skillset beyond expected deliverables:
    • Creating or maintaining a design system and pattern library
    • Creating or maintaining a symbol library in Sketch
    • Developing and executing research plans and synthesizing your findings
    • Interaction design
    • Motion design
    • Illustration skills

Some of the technologies we use

Act-On design primarily uses Sketch and InVision for the bulk of our work. You should feel right at home with these tools.

Act-On's core values mean we:

  1. Commit to our customers
  2. Strive for excellence
  3. Are authentic
  4. Collaborate
  5. Love what we do

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Act-On Software
As your customers get smarter, so should your marketing automation.

Your customers are in control. Reviews and content fuel their opinions - which can make or break a brand's reputation. To drive demand and enhance brand value, you've got to go beyond the lead. You need modern marketing automation tools that create great brand experiences and nurture customer engagement organically.

Brand experiences don't happen in siloes. They're everywhere.

Traditional marketing automation platforms are blinded by solving for demand generation. They're not designed to react to how modern consumers make purchase decisions. Marketing automation can't be a servant to the CRM anymore - customers expect more. With an always-on growth marketing platform, you can create exceptional experiences for your audience across myriad touchpoints to achieve the greatest impact.

Customers are more than just leads. Treat them like the individuals they are.

For your company to survive, you need sales. For it to thrive, you need people to love your brand. To turn consumers into loyal brand advocates who spread the word about your offerings, you need to go beyond the transactions - you need to grow relationships based on personal value exchange. Think outside the CRM-centric mindset and enter a world where creating unique experiences for customers drives your business to levels you never imagined.

Modern marketing means redefining the channel.

Customer expectations are high because new digital experiences wow them every day - and your competition knows this. Brands that deliver consistency, value, and a little delight across every channel will win the day. And these efforts will accelerate their brand. To capture and captivate your audience, you need to create meaningful, thoughtful, compelling experiences at every touchpoint.

The best is yet to come.

We believe that the modern era of growth marketing will be defined by unforeseen innovation, customer engagement, and long-term value creation for the brands who get it right. Act-On was founded with innovation and optimism in our hearts, and we work every day to capture marketers' imaginations and deliver a customer-centric growth marketing platform that's more intuitive and more powerful than ever before.