Capital One Product Designer - Innovation Lab

NYC or DC-area 2 weeks ago
Full-time
We have 3-4 open roles in our Design team that's driving innovation in finance/banking/payments from opportunity to launch at scale. Come help change banking for good!
As a Product Designer in the Lab you will be an integral part of the team, generating and evaluating new ideas, conducting research, building low- and high-fidelity prototypes and asking the hard questions about why we should invest in a space. You will work in partnership with Product Managers, Engineers, Strategists and Operations folks every day. When we find an opportunity ripe for innovation you can lead it all the way through to pilot and initial scale.


Key Responsibilities:

  • Drive Design and Research scope for your Lab projects to define the true problem and right opportunity.

  • Develop UX/UI, experiments and prototypes to learn quickly and make insight-driven end-user and business recommendations

  • Translate user needs and business/product requirements into elegant solutions for complex problems

  • Lead the Design storytelling to bring to life your team's idea and share it through a variety of mediums.

  • Push beyond the status quo to redefine best practices, discovering new approaches to making seamless, low-friction experiences for our new products.

  • Be a leader and mentor; you'll challenge, grow and mentor designers and contribute to fostering a collaborative team culture

  • Influence, model, and scale ways of working + human-centered design beyond the Lab to augment innovation capabilities across the broader organization


About Capital One

Founded in 2012, @CapitalOneLabs is an experimental Product and Technology lab. It's a startup culture with the financial backing of a Fortune 100 company. With teams in the DC-area and NYC, the Lab is a cross-functional team of Product Managers, Designers, Developers, and other innovators who are all committed to helping customers and Capital One succeed. 

We do this by looking up to 3 years into the future to identify high-impact opportunities, and then we set out to develop and deliver new and impactful solutions. The Lab is focused on researching emerging technologies in areas such as data, payments, identity, and fraud to stay ahead of the competition and appeal to the digital savvy consumer.