Rocket Mortgage Director, Design Systems

remote US applicants only 1 week ago
Full-time
We're looking for a Director, Design Systems to play a huge part in the evolution of our design system. This is a key initiative for our Design organization to empower our team to create meaningful experiences across our ecosystem.

The Director of Design Systems defines the vision for leading and growing a multidisciplinary design and engineering team. This team delivers a frictionless design system that helps product teams to build beautiful, cohesive, and seamless experiences across our Rocket ecosystem. The Director of Design Systems provides direction and guidance for their team's overall growth and output and partners with cross-functional leaders to drive strategy. They build a strong design practice and influence product and business strategy while driving the quality of the experience.

Responsibilities

  • Lead a design and engineering team consisting of defining and measuring design strategies that deliver value to our internal teams and clients, helping to achieve business outcomes and accelerate growth
  • Champion creating a differentiated and competitive client experience by using storytelling and persuasion to connect strategy and vision to business-as-usual work
  • Drive quality and user-centric experiences and guide the team to develop best practices
  • Develop an emerging understanding of customer problems, broader organizational context, and goals and take the initiative in identifying problems and opportunities to improve the product
  • Develop and measure key performance indicators that benchmark and track performance and measure our solutions
  • Hire and retain top user experience design and engineering talent by driving career development and performance and delivering regular feedback and coaching
  • Collaborate iteratively to deliver highly innovative solutions and drive adoption across our product teams
  • Oversee and guide the team to work through roadblocks and collaborate with other teams
  • Measure value to the client by directing priorities and that identify client needs, met and unmet by current digital products
  • Develop highly innovative solutions and recommend to executive leadership for prioritization
  • Investigate, evaluate and recommend new and emerging user experience design and usability techniques, technologies, and process improvement methodologies
  • Presents team best practices, case studies, and success stories both internally and externally
About Rocket Mortgage
Rocket Companies is a family of businesses providing simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in several different industries, including mortgages, fintech, real estate, automotive and more. 

The Rocket experience we're building is for everyone, and so is our workplace. Come join our journey to transform the lending experience and play a big part in shaping the Rocket Design organization along the way.

Who we are:
#1 Mortgage Lender in the U.S.
#3 Forbes 2021 List: America's Best Employers for Diversity
#5 Fortune 2021 List: 100 Best Companies to Work For