Nine Labs Senior UX Designer

remote Preferably located in Atlanta, GA; Eastern Time Zone; USA 3 weeks ago
At Nine Labs, we strive to build a great place for smart people to do their best work. Our business and our team are growing, and we’re really excited about it. We believe in a flexible, friendly and creative work environment.

Job Description: 

Nine Labs, an Atlanta-based digital design and UX consulting agency is looking for a skilled, creative, and strategic thought leader to join our growing team as a Senior UX Designer.

Before we dig into the deets about the role, a bit about our mentality at Nine Labs: We strive to build a great place for smart people to do their best work. Our business and our team are growing, and we’re really excited about it. We believe in a flexible, friendly, and creative work environment. If this sounds good to you, keep reading. 

As a Senior UX Designer, you will be responsible for working directly with clients, key stakeholders, and end-users to conceptualize, design, and overhaul digital experiences through the creation of functional and beautiful user interfaces. 

Nine Labs is looking for smart people to join the team and lead product design projects, like the ones below:

🏦 A new banking experience for America's middle class:

One of the largest banks in the US is creating a new banking brand, and we're leading the product strategy and UX. We need a strong, business-focused product thinker to lead the team and help reimagine what banking looks like for 100 million people.

🏥 Building a Design System for one of the world's most prestigious and respected hospitals:

Healthcare has a bad reputation for design, and this client wants to build something beautiful that will stand the test of time and technical evolution. Help us create a Design System for their healthcare and management platforms that empowers them to provide world-class care to their patients.

We need a Senior Design Systems Lead to work directly with the client and lead the creation and implementation of the new Design System.

🥤🌭 Making the convenience store more convenient:

In today's always-on, always-mobile world convenience stores are lagging behind when it comes to mobile apps. Help us reinvent the consumer experience for a global convenience store brand.

We need an innovative product thinker to lead the design of a new global mobile application to power three brands across North America and Europe.

💼 There's more...

These are just 3 projects currently in flight. There are more ongoing projects and interesting problems to be solved on a daily basis. Get on the ship now.

Who you are:  

You love solving complex problems and you care deeply about making people’s jobs easier. You’re excited about helping us build a great company and world-class human-centered design team. You ask why... a lot. You love to learn and push the boundaries of what’s possible. 

You’re a well-rounded designer who likes getting your hands dirty in the whole design process. You’re a strong visual and interaction designer, but you’re a skilled researcher who loves getting in front of users to stay centered on their needs. You’re a collaborator who seeks out everyone who needs to be at the table. You’re quick to change your design if the data points in another direction.  

 Though you’re skilled at many things, you are particularly strong in a few areas of the design process and you enjoy sharing these strengths with your team.

Your Work Environment:

Nine Labs is growing rapidly, with a small and talented team. We collaborate daily, and continue to take on projects that challenge our team. We always strive to promote from within.  Hiring is hard, so when we find great talent, we want to keep them and help them succeed. We also invest annually in our colleagues' professional growth, from off-site workshops, conventions, networking summits, and even continuing education and coursework.  

We operate as a fully remote distributed workforce, which means you’ll have more autonomy than almost anywhere else. It’s a Results Only Work Environment so the focus is always on achieving the best outcomes for our clients and ourselves. Our goal with every project is to create the best possible work for our clients, on time, and on budget, every time.

Your day-to-day:

As a Senior UX Designer at Nine Labs, you will...

  • Quickly grasp complex problems and generate ideas that lead to functional and elegant user experiences.

  • Create deliverables for the entire design process, including interaction models, workflows, information architecture, interface design, and low and high-fidelity prototypes.

  • Collaborate with design peers and cross-functional teams to build concept consensus

  • Clearly articulate and present concepts to the larger product team and other stakeholders.

  • Lead workshops to gather design requirements and prioritize needs.

  • Conduct various forms of research and interact directly with client stakeholders and end-users.

  • Extract meaning from mounds of user data, making it easy to consume to move forward in the design process.

  • Present research to stakeholders using visual storytelling techniques.

  • Use research as a launching pad to design workflows, screens, and interactions.

  • Collaborate with other designers and cross-departmentally with product, development, customer success, sales, marketing teams.

  • Implement design system components in your workstream for design consistency and contribute back to the design system.

  • Use rapid ideation and design tools to create prototypes for usability testing.

  • Conduct usability tests for user-centered iterative improvements.

  • Work with the development team on implementation of your designs.


  • 8+ years relevant experience in UX, product, or interaction design.

  • Strong verbal and written communication skills and ability to simplify complex concepts.

  • Proficiency in visual design using the following or similar design tools: Sketch/InVision, Figma, Axure, and similar tools.

  • Experience in being responsible for design and user experience for end-to-end workflows. 

  • Ability to define and translate business requirements and user feedback into prototypes with optimal user experiences.

  • Ability to translate flowcharts and wireframes into intuitive, usable, visually polished UI systems.

  • A strong understanding of UI conventions and challenges for responsive web design and other emerging platforms, including UI optimization for best performance and optimal footprint on mobile devices.

  • Ability to produce high-quality work quickly, iterating toward the best solutions. 

  • Excellent organizational and efficient time management skills. 

  • High aptitude for making design decisions backed by data.

  • Contributes productively and proactively as part of a team.

  • Demonstrated desire for continuous learning and improvement.

  • Enthusiastic and creative with the ability to inspire others.

  • Maintains professional knowledge and experience.

  • Must be 21 years of age or older.

  • Must be legally permitted to work in the United States.

Nice to have:

  • Experience building or contributing to design systems.

  • Experience working with Software as a Service companies.

  • Experience with data visualization and/or complex business applications. 

  • Experience in customer success/account management or product management for a software company.

  • Proficiency in HTML/CSS/JavaScript.

Compensation and Benefits:

  1. Competitive salary commensurate with the candidate’s experience.

  2. Health Benefits Include: Health, Dental, Vision, STD/LTD/Basic Life

  3. 401K

  4. Generous PTO policy

  5. Casual attire

About Nine Labs

Founded in 2012, Nine Labs is a leading human-centered digital design consultancy based in Atlanta, GA. In addition to our full-time staff at Atlanta HQ and regular presence in New York City, we retain a deep network of consultants, researchers, designers, engineers, developers, and analysts. Our extended team includes some of the most talented people in the industry.

Learn more at

About Nine Labs

We operate at the intersection of Design, Business, and Technology. Our clients range from exciting and fast-moving startups to some of the largest companies in the world. Regardless of their size, our goal is to help our clients build the products and services of the future with clarity and confidence. We seek to understand their business goals, their users' goals, and how to use technology to create products and services which solve the goals of both sides with elegance.

Why Nine Labs? Glad you asked.

  • Because you don't like the politics of working at a big company.

  • You'd like to have autonomy to work where and when you do your best work (even if that's at a coffee shop in your pajamas).

  • You'd like to work directly with the client, and help them do what's best for their customers.

  • You'd like to have a real, measurable impact on customers by building something valuable for them.

  • You want to work with a diverse group of people you actually enjoy being around.

  • Our No. 1 Company Vision is to create a great place for smart people to do their best work. And we mean it.