Blenderbox, Inc. Senior UX Designer/Researcher

remote 2 weeks ago
Full-time
Blenderbox is a socially conscious and pragmatic digital agency that avoids UX jargon and prides itself on human-centered experiences. They are seeking a seasoned UX professional to join an all remote team to do good work for good causes.
Are you passionate about taking complex ideas and turning them into beautifully designed, well-executed web experiences? Do you agree that less is more but often quite challenging to achieve? Do people praise your ability to avoid jargon and express ideas in clear layperson terms? Have you been working in UI/UX and research for at least five years?

If you answered yes to all of the above, you may be a good skill and culture fit for Blenderbox.

Blenderbox is looking for an experienced UX/UI Designer - a seasoned professional that understands technology stacks, content modeling, and all manner of activities and tools required for delivering successful UI/UX for web-based applications. We seek a new trusted teammate that shares our passion for mission-driven work and recognizes the value of Human-centered Design practices.

This position requires a truly detail-oriented and organized approach and familiarity with the principles of Human-centric Design and modern web accessibility standards. As a small agency we require our UX professionals to work effectively in a team environment and balance a variety of skills from strategy and business requirement gathering to writing microcopy, wire-framing, diagramming, and interactive component design.

Cross-functional collaboration is key at Blenderbox. The proper candidate will thrive working within agile, cross-functional teams and proactively contribute subject matter expertise.

You should feel comfortable collaborating with a small team to develop an approach and solution to the project at hand and scale your activities and deliverables accordingly. Some projects require a light-touch with UX oversight, others may require weeks of work to conduct user research, map user journeys, and deliver detailed specifications. You should be familiar working with project management tools such as Jira or Asana.

You will be working with talented people who are forward-thinking and compassionate. 

We operate within a system of transparency and open communication that accelerates progress and allows for a healthy work/life balance.

 This is a USA-based, full-time remote position. You will be responsible for activities that will elicit business requirements from clients/stakeholders and end-users, and then express those requirements in documents that may include prose, wireframes, content models, workflow diagrams, and/or low to high fidelity prototypes. You should be able to run a formal or informal user research session, develop a content strategy, design taxonomies and vocabularies as they relate to web interfaces and website design, define Information Architecture for a website or web application and create wireframes to match.   

Responsibilities:

  • Collaborate on strategy and document business requirements involving all relevant stakeholders

  • Design and execute all manner of user research activities

  • Conduct user and stakeholder interviews

  • Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings

  • Quickly and iteratively create user flows, wireframes, prototypes, low and high fidelity mockups

  • Carry out an assessment of existing information architecture and identify areas for improvement, including content inventories and audits

  • Plan and design the information architecture for the website or app

  • Collaborate closely with team members. Facilitate feedback and technical feasibility sessions of proposed design approaches

  • Contribute UX / UI design expertise in client meetings and communications

  • Proactively and clearly communicate design risks and tradeoffs to the team and client stakeholders

  • Ensure the voice of the customer is present by incorporating customer feedback, usage metrics, and usability findings into the design

  • Perform metrics analysis post-launch to inform design/UX optimization efforts

  • Know how to use prototyping tools such as Figma, or equivalent


You should have at least five years of direct experience with hands-on UX/UI deliverables for digital products, website, and web application development projects, ideally in an agency setting.

Requirements:
  • 5+ years experience of working as a User Experience Designer

  • Significant experience in UX research, UI design, human-computer interaction, and tools of the trade (ie; Miro, Figma)

  • Expert with content modeling and possess a command of popular web content management systems such as Drupal, WordPress, Sitecore, and Adobe Experience Manager (AEM)

  • Ability to create interface design systems and design reusable component libraries

  • Excellent client-facing and internal communication skills

  • Ability to work in a fast-paced, deadline-driven environment with cross-functional teams

  • Ability to self-manage and prioritize work

  • A team player, who can also work independently

  • Ability to accurately estimate the scope of work

  • Solid problem solving, organizational, and time management skills

  • Attention to detail

  • Good practical experience with Google G-Suite (or Microsoft Office)

  • Complete educational background

  • Expertise with Google Analytics, Google Tag Manager, and Google Search Console is a plus

  • US Citizen or authorized to work in the US


About Blenderbox, Inc.
Blenderbox is a socially conscious agency that focuses on partnering with government and mission-driven organizations to deliver transformative digital strategy, design, and technology. We provide “Good Work for Good Causes”. We specialize in human-centric experiences with an emphasis on diversity, equity, inclusion, and accessibility, and work exclusively within the sectors of Government, Education, Nonprofit, and Arts & Culture.