Vista Senior Product/UX Designer, Growth and Retention

remote 2 weeks ago
Vista is in the midst of an ambitious transformation to become the expert design and marketing partner for small businesses. Vista's Experience Design team creates customer experiences that deliver on this promise. We imagine the future, ma
What You Will Do:
As a Senior Product/UX Designer for the Growth and Retention cross-functional team, you will design personalized, relevant, and meaningful experiences for millions of small businesses. You will:
  • Define, design, and test experiences that power personalization, build customer acquisition and retention, and drive Vista's digital transformation.
  • Translate quantitative data, qualitative insights, business requirements, and technical considerations into end-to-end multi-touchpoint experiences.
  • Build strong cross-functional relationships with product, engineering, data, and content partners to craft scalable experiences that achieve near-term goals and inform the long-term vision.
  • Communicate clearly and effectively across the organization to facilitate and drive alignment, customer-centricity, and high-quality output.
  • Collaborate with design partners to contribute experience patterns to the Vista design system and to establish a shared design dialogue.
  • Mentor and influence collaborators in best practices for human-centered design.

Your Qualifications:
  • 5+ years experience working as a Senior Product/UX Designer within a digital, design environment (agency and/or in-house) for a tech/retail/consumer brand
  • Track record of producing data-informed, effective experiences that deliver measurable outcomes for the customer and the business 
  • Track record of forging strong partnerships and collaborating with cross-functional peers and stakeholders
  • Strong analytical, critical, strategic, and systems thinking
  • Ability to create multiple design approaches and articulate your design rationale based on data, insights, collaboration, and intuition
  • Ability to drive the right outcomes, at the right time, at the right altitude, with appropriate design artifacts including diagrams, maps, flows, wireframes, prototypes, and specs
  • Strong convictions, loosely held
  • Strong attention to detail
  • A growth mindset

Nice to Haves:
  • Relevant degree in the field of design or HCI
  • Experience working with globally distributed teams
  • Experience in growth design
  • Experience in emotional design
  • Interest in emerging technologies, extended intelligence, and anticipatory design
About Vista

As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites, and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online, and on the go.