BoxCast UX Designer

remote Cleveland, OH 3 weeks ago
Full-time
BoxCast is democratizing live streaming for organizations, big and small. We need your design skills to help us build easy-to-use tools for live streamers.
The best thing about live events is being part of something bigger than yourself: a community. At BoxCast, we help organizations connect with their community through our growing live streaming video platform. As a User Experience Designer, you will be an integral part of understanding how customers use live streaming to connect with viewers and designing solutions that help streamers reach, and grow, their audience.

What You’ll Do

  • Practice user-centered design principles that leverage customer research in designs that run the gamut of fidelity (sketches, wireframes, prototypes, mock-ups, etc.)
  • Balance user needs, business goals, technical constraints, and other design considerations to deliver interfaces that lead to positive outcomes for customers
  • Participate in (to start) and lead (once comfortable) user research activities including usability testing, journey mapping workshops, and design charrettes (to name a few)
  • Capture conversations, requirements, and design decisions with the right amount of documentation; no more, no less
  • Contribute to our evolving design system in ways that reflects our brand and supports the tasks users are completing

How You’ll Display Our Values

  • Integrity: You’ll operate with integrity and empathy when interacting with, and considering the needs of, stakeholders and users
  • Collaboration: Design is a team sport, so partnering with other teams across BoxCast – Product Management, Engineering, Quality Engineering, and Technical Support to name a few – is critical to your success
  • Judgment: You make wise decisions despite ambiguity and are able to think strategically while articulating what you are (and are not) trying to do
  • Achievement: You have a tenacious thirst for excellence, which translates to regular updates and improvements to our experiences
  • Innovation: You are an active part of an environment that fosters learning, creativity, and smart risk-taking.

Must-Haves

  • Education or professional training in Visual Design, Interaction Design, User Experience, or a combination of education and experience
  • 3–5 years of UI design experience in design focusing on Web, mobile, and responsive design
  • You exhibit exceptional creative problem-solving skills, regardless of the constraints in place
  • You pay attention to detail
  • You foster collaboration with stakeholders who may not “speak design” while displaying patience and sensitivity
  • You are comfortable both working within established design systems and evolving those systems over time
  • You work independently, are self-motivated, and have a bias toward action
  • Extremely comfortable with the tools of the trade: XD, Figma, or Sketch; must also be productive with G-Suite tools

Nice-to-Haves

  • Experience using tools like HubSpot, Intercom, QuickSight, or Appcues
  • While this position doesn’t require a coding background, general knowledge of HTML, CSS, and development frameworks like Angular, Vue, or other Web technologies is a big plus
  • Prototyping experience
  • You possess excellent organizational skills and communication skills, both written and verbal

Benefits

  • Comprehensive medical, dental, and vision insurance options for you and your dependents starting your first day
  • A 401(k) so you can work towards a healthier, more secure retirement
  • A flexible Discretionary Time Off policy (in addition to 11 company holidays) so you can take time when you need it
  • A hybrid work approach gives you the freedom to work remotely or at an office whenever you choose
About BoxCast
BoxCast is a live streaming company based in Cleveland, Ohio, but we serve broadcasters and viewers in more than 200 countries. Our founders launched BoxCast back in 2013 with one purpose: to make people part of the experience.

Since then, we've helped thousands of people connect with their communities and reach those who can't attend events in person. Our vision is to be the best live streaming company for organizations - always evolving and pursuing better ways to amaze our customers. We pride ourselves on our company values of integrity, collaboration, judgment, achievement, and innovation.