ResMed Senior UX Designer

San Diego 4 weeks ago
Full-time
ResMed's Digital Health Technology UX team is full of passion for using design thinking to drive innovative, user-centric solutions across a global ecosystem of products, services, and digital technology. Apply now!

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You'll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.

Let's talk about Responsibilities:

  • Provide sketches, wireframes, user flow diagrams, scenarios, storyboards, sitemaps, and other design artifacts. 
  • Prototype and rapidly iterate semi-functional, lo- to mid-fidelity designs based on user research, acknowledging technical feasibility 
  • Plan, facilitate and participate in design workshops, including ideation sessions/design studios, design sprints 
  • Schedule and participate in design critiques and design reviews
  • Work closely with Visual designers/UX researchers in a pair design environment, from ideation to implementation 
  • Work as part of a product team alongside product management and engineering to design products that meet user needs and are user-friendly
  • Assist with research, usability tests, customer interviews, etc., develop success criteria, analyze results and provide recommendations
  • Proactively engage and collaborate with product management, engineering, industrial designers, and copywriters to design, test and implement
  • Develop user empathy and advocate for the user, incorporating an understanding of the user's behavior, attitudes, and emotions in designs
  • Act as a UX evangelist and champion for the team
  • Mentor/coach other designers
  • Work with other senior designers and leads to ensure a holistic and cohesive user experience across the ecosystem
  • Up to 10% travel
  • Other tasks and responsibilities as assigned. 

Let's talk about Qualifications and Experience:

  • Minimum BA/BS in Product Design, HCI/Cognitive Science, Psychology, or related field
  • Minimum 7 years' experience designing responsive web products in an agile, fast-paced and collaborative environment alongside engineering and product management
  • Fluent in wireframing and prototyping tools (preferably Axure)
  • Solid understanding of web principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies
  • Familiarity with web technologies and their impact on feasibility of design solutions, familiarity with HTML, CSS, Javascript/JQuery, and cross-browser compatibility
  • Strong online portfolio demonstrating user-centered design methods with examples of artifacts for web and mobile products eg lofi sketches, wireframes, flow diagrams, scenario maps, storyboarding, journey maps, etc.
  • Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions 
  • Experience planning and running design workshops and design sprints
  • Effective problem-solver, communicator, presenter, and negotiator
  • Ability to manage multiple projects in a timely manner
  • Experience with planning, running and moderating user research studies a plus
  • Experience with lean innovation and experimentation a plus 
  • Experience working in the healthcare field and/or medical devices a plus
  • Knowledge and/or experience working on AI/ML driven products a plus
  • Ability to travel up to 10% of time
About ResMed
At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we  improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.